Hotel policies
Cancellation Policy
We have established a detailed cancellation policy to ensure a hassle-free
experience and to provide flexibility. Please read the following terms and
conditions relating to the cancellation of your booking carefully:
Cancellations must be made in writing or via our online system.
Bookings are non-transferable and the cancellation policy applies solely to the person named on the
booking.
In exceptional circumstances, such as emergencies or unforeseen events, please contact
our team to explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELLED OR AMENDED in any
way.
Flexible rates
Free cancellation up to 31 days before arrival. From the 30th day onwards, if we have not received payment or
a deposit, the booking will be automatically cancelled and cannot be reactivated. If you still require the
booking, you will need to request a quote and book again, subject to availability and the rate at
that time, and full payment will be required to confirm.
Cancellation between 0 and 30 days before arrival, a no-show, or any change to the booking will incur
a penalty of 100 per cent of the total cost of the stay.
29/03/2026 – 05/04/2026
24/12/2026 – 02/01/2027
21/03/2027 – 28/03/2027
24/12/2027 – 02/01/2028
Cancellation is free of charge up to 16 days before arrival. From the 15th day onwards, if we have not received payment or
a deposit, the booking will be automatically cancelled and cannot be reactivated. If you still require the
booking, you will need to request a quote and book again, subject to availability and the rate at
that time, and full payment will be required to confirm the booking.
Cancellations made between 0 and 15 days before arrival, no-shows, or any changes will incur a penalty
of 50 per cent of the total cost of the stay.
09/03/2026 – 28/03/2026
06/04/2026 – 23/12/2026
03/01/2027 – 20/03/2027
29/03/2027 – 23/12/2027